Support

Last update: 2025-08-17

FAQ

Does Joruna require a subscription?
No, and it never will! Joruna uses a token system that allows you to top up your account's credit when you need it, with the amount you need.
How do I buy tokens?
Go to your account and click on the 'Buy Tokens' button or the amount you want to purchase. You'll be redirected to Stripe for the payment.
How can I change my password?
Log out and click on 'Forgot Password' on the login page. Then, follow the instructions sent to your email.
How do I update my profile information?
Go to your account's settings and use the 'Edit Profile' form to make changes.
I have an idea on how to improve Joruna, what can I do?
Our users are also our greatest source of inspiration! Please contact us with your idea with the form below, and we'll consider it for future updates.
How do I delete my account?
Go to your account's settings and click on the 'Delete Account' button.