Privacy policy

Last update: 2025-08-19
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe when you use our web application (“the Service”).

1. Information We Collect

When you use the Service, we may collect:
- Account information: first name, last name, email address, country of residence.
- Payment information: all payment and billing details (such as billing address and credit card details) are handled securely by our payment processor, Stripe. We do not store or have access to this information.

2. How We Use Your Information

We use your information to:
- Provide and maintain the Service.
- Communicate with you about your account, updates, or support requests.
- Comply with legal and tax obligations.
- Improve the Service (using non-identifiable analytics).

3. Cookies and Analytics

Cookies: We use cookies strictly necessary for session management (to keep you logged in). These cookies do not track you across other websites.
Analytics: We use Plausible Analytics, a privacy-friendly tool that does not collect personal data, set cookies, or track you across sites. It helps us understand general usage patterns without compromising your privacy.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only in these cases:
- With Stripe, for payment processing.
- When required by law, regulation, or legal request.

5. International Users

Our Service is available worldwide. If you are located in the European Union (EU), UK, or other regions with data protection laws, you have rights under GDPR and similar regulations, including the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict certain types of processing.
To exercise these rights, please contact us at privacy@joruna.net.

6. Data Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only as long as necessary to provide the Service and comply with legal obligations (e.g., tax requirements).

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:
Pierre Pichot
Email: privacy@joruna.net
Address: Chécy, France